Shipping policy

.stone-shipping-page{ width:100%; margin:0; padding:0; font-family:Arial,Helvetica,sans-serif; color:#333; line-height:1.8; } .stone-shipping-container{ max-width:1200px; margin:0 auto; padding:40px 20px; } /* Header */ .stone-shipping-intro{ display:flex; align-items:center; gap:45px; margin-bottom:65px; } .stone-shipping-intro img{ width:45%; height:auto; display:block; } .stone-shipping-intro-content{ flex:1; } .stone-shipping-intro h1{ font-size:42px; font-weight:600; margin:0 0 20px; } .stone-shipping-intro p{ font-size:16px; color:#555; } /* Shipping Highlights */ .stone-shipping-highlights{ display:grid; grid-template-columns:repeat(3,1fr); gap:25px; margin-bottom:70px; } .stone-shipping-highlight{ border:1px solid #e5e5e5; padding:30px; } .stone-shipping-highlight h3{ font-size:22px; margin:0 0 12px; } /* Timeline */ .stone-shipping-title{ text-align:center; margin-bottom:40px; } .stone-shipping-title h2{ font-size:32px; margin:0 0 15px; } .stone-shipping-title p{ color:#666; } .stone-shipping-timeline{ position:relative; max-width:850px; margin:0 auto 70px; } .stone-shipping-item{ display:grid; grid-template-columns:120px 1fr; gap:30px; margin-bottom:35px; } .stone-shipping-number{ font-size:34px; font-weight:bold; color:#999; } .stone-shipping-item h3{ font-size:22px; margin:0 0 10px; } /* Image Content */ .stone-shipping-image-section{ display:grid; grid-template-columns:1fr 1fr; gap:45px; align-items:center; margin-bottom:70px; } .stone-shipping-image-section img{ width:100%; height:auto; display:block; } .stone-shipping-box{ border:1px solid #e5e5e5; padding:30px; } .stone-shipping-box h2{ font-size:28px; margin-top:0; } .stone-shipping-list{ padding-left:20px; } .stone-shipping-list li{ margin-bottom:10px; } /* Tracking */ .stone-shipping-tracking{ border-top:1px solid #ddd; padding-top:45px; margin-top:50px; } .stone-shipping-tracking h2{ font-size:30px; } @media(max-width:768px){ .stone-shipping-container{ padding:30px 18px; } .stone-shipping-intro{ display:flex; flex-direction:column; } .stone-shipping-intro img{ width:100%; } .stone-shipping-intro h1{ font-size:30px; } .stone-shipping-highlights{ grid-template-columns:1fr; } .stone-shipping-title h2{ font-size:25px; } .stone-shipping-item{ grid-template-columns:1fr; gap:5px; } .stone-shipping-image-section{ grid-template-columns:1fr; } }

Shipping Policy

At Stonewellart, we are committed to providing a smooth and reliable delivery experience. We carefully prepare every order to ensure your table covers and home accessories arrive safely and ready to enhance your living space.

This Shipping Policy explains our processing times, delivery estimates, tracking information, and important details regarding your order shipment.

Order Processing

Orders are carefully prepared and processed within 1-3 business days after payment confirmation.

Delivery Time

Estimated delivery time is generally 7-15 business days depending on destination and shipping conditions.

Tracking Service

Tracking information will be provided after shipment so you can monitor your order progress.

How Your Order Travels

From preparation to delivery, we carefully manage every step of the shipping process.

01

Order Confirmation

After your purchase is completed, you will receive an order confirmation email. Our team begins preparing your products after payment verification.

02

Quality Check & Packaging

Before shipment, each product is inspected carefully and packaged securely to help prevent damage during transportation.

03

Shipping Dispatch

Once your package leaves our facility, tracking details will be sent to your email address.

04

Final Delivery

Your order will be delivered directly to the shipping address provided during checkout.

Shipping Information

To ensure successful delivery, please carefully check your shipping information before completing checkout.

  • Customers are responsible for providing accurate shipping addresses.
  • Orders cannot always be modified after shipment confirmation.
  • Delivery times may vary due to holidays, weather conditions, customs procedures, or carrier delays.
  • International customers may be responsible for applicable customs fees or taxes according to local regulations.

Delivery Expectations

We work with reliable shipping partners to deliver your Stonewellart products as safely and efficiently as possible.

While we always aim to meet estimated delivery times, unexpected circumstances such as carrier delays, customs inspections, or extreme weather may affect delivery schedules.

Tracking Your Order

Once your order has been shipped, you will receive a tracking email containing your shipment information.

You can use the tracking number provided to check your package status through the carrier's tracking system.

If your tracking information has not updated for several days, please contact our customer support team and we will assist you.

Stonewellart Customer Support

Email: support@stonewellart.shop